|

Terms of Sale

Purchases of Dell products and services are governed by the relevant terms and conditions as indicated below. Clicking on the relevant link below will take you to your relevant terms and conditions. Please review the relevant terms and conditions carefully. If you are unable to access the relevant terms and conditions from your relevant link or for assistance in obtaining a copy of your the relevant terms and conditions applicable to you, please contact your Dell sales representative.

Terms and Conditions of Sale, Service and Technical Support - This agreement applies to purchases by individual customers of Dell products and/or services directly from Dell

Terms and Conditions of Sale, Service and Technical Support - This agreement applies to purchases by resellers of Dell EMC products and/or services.

Terms and Conditions of Service and Support - This agreement applies to the supply of repair and technical support services for individual customers purchasing Dell products

Commercial Terms of Sales - This agreement applies to purchases by corporate customers (including small, medium and large businesses, government and public sector enterprises) of Dell EMC hardware, software and services.

Dell’s OEM Terms of Sale govern the sale of Dell and Dell EMC products (or the licensing of Dell or Dell EMC software), that OEM Customer intends to (a) embed or bundle with hardware, software, services or other intellectual property, resulting in a specialized system or solution with industry or task-specific functionality and (b) sell such OEM Solution.

Dell's Reseller Terms of Sale govern the sale of Dell products, licensed software products and services that the buyer (persons or entities) intends to resell to commercial and public end users.

Terms and Conditions of SecureWorks Services - This agreement applies to security services for individual customers purchasing SecureWorks services.

Customer Master Services Agreement - This agreement (Dell Customer Master Services Agreement "CMSA") was archived on 20 November 2012 and replaced with the Commercial Terms of Sale. The CMSA is posted at the link above for the convenience of corporate customers (including small, medium and large businesses and government and public sector customers) who purchased services from Dell prior to 20 November 2012

Important Dell Details

For commercial customers, Service Descriptions are the services contracts with descriptions of your purchased services found HERE.

For individual or consumer customers, Service Descriptions are the services contracts with descriptions of your purchased services found HERE.

Terms and Conditions of Dell Removal Service - This agreement applies to the purchase of computers, printers, scanners and monitors. HERE.